Surgery Activity
January 2025
Total number of calls to surgery
4,032
650 (3,382)
Calls answered within 2 mins
2,453
324 (2,129)
Number of calls abandoned
197
60 (137)
Items issued via prescription
14,959
-305(15,264)
Referrals Made
355
60 (295)
Fit Notes Issued
370
40 (330)
Admin Comms Issued
4,447
2,099 (2,348)
Total messages sent and received
250
91 (159)
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Total digital requests submitted
262
-3 (265)
Appointments Total
4,869
567 (4,302)
Appointments Seen
(97.494%)
4,747
573 (4,174)
Did not attend
(2.506%)
122
-6 (128)
Published: Mar 28, 2025
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