Surgery Activity
May 2023
Total number of calls to surgery
3,885
669 (3,216)
Calls answered within 2 mins
1,334
771 (2,105)
Number of calls abandoned
227
72 (155)
Items issued via prescription
14,836
1,680 (13,156)
Referrals Made
285
116 (401)
Fit Notes Issued
411
31 (380)
Admin Comms Issued
712
100 (612)
Total messages sent and revieved
145
29 (174)
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Total digital requests submitted
305
99 (206)
Appointments Total
3,978
141 (3,837)
Appointments Seen
(97.185%)
3,866
154 (3,712)
Did not attend
(2.815%)
112
-13 (125)
Published: Jul 20, 2023
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